“The Influence of Service Quality of the Mobile JKN Application on the Satisfaction of BPJS Kesehatan Participants”. Proceedings of The International Conference on Computer Science, Engineering, Social Science, and Multi-Disciplinary Studies 1 (November 27, 2025): 615–620. Accessed January 20, 2026. https://proceeding.raskhamedia.or.id/index.php/cessmuds/article/view/120.