The Influence of People, Process, and Physical Evidence on the Decision to Choose Telecommunication Services. Proceedings of The International Conference on Computer Science, Engineering, Social Science, and Multi-Disciplinary Studies, [S. l.], v. 1, p. 154–160, 2025. DOI: 10.64803/cessmuds.v1.25. Disponível em: https://proceeding.raskhamedia.or.id/index.php/cessmuds/article/view/25. Acesso em: 20 jan. 2026.